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Trusted by 50+ Healthcare Providers

Maximize Revenue.
Minimize Admin Burden.

KivioHealth delivers end-to-end Revenue Cycle Management solutions that help healthcare providers reduce claim denials, accelerate reimbursements, and achieve sustainable financial growth β€” all backed by certified experts and AI-enabled workflows.

99.2%
Claim Accuracy
30%
Revenue Increase
50+
Providers Served
10+
Years Experience
Revenue Cycle Overview
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Patient Registration
Insurance & demographics capture
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Eligibility Verification
Real-time benefits check
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Medical Coding & Billing
ICD-10, CPT, HCPCS coding
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Claim Submission
Electronic clean claim filing
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Payment Posting
ERA & EOB reconciliation
↑ 28%
Avg. Collections Increase
72h
Avg. Claim Turnaround
↓ 65%
Denial Rate Reduction
HIPAA
100% Compliant
βœ“ HIPAA Compliant
βœ“ SOC 2 Certified
βœ“ AAPC Certified Coders
βœ“ 256-bit Data Encryption
βœ“ 99.9% Uptime SLA
99.2%
First-Pass Claim Accuracy Rate
30%
Average Revenue Increase
50+
Healthcare Providers Supported
10+
Years of RCM Expertise

Comprehensive RCM
Services for Every Specialty

From claim submission to payment posting β€” we manage your entire revenue cycle so you can focus on patient care.

Medical Billing

End-to-end billing management from charge capture to payment reconciliation, maximizing your collections with minimal claim rejections.

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Medical Coding

AAPC-certified coders ensure accurate ICD-10-CM, CPT, and HCPCS coding across all specialties, reducing denials from coding errors.

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Eligibility Verification

Real-time insurance eligibility and benefits verification to prevent claim denials and patient billing surprises before service delivery.

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AR Follow-up

Proactive accounts receivable management with systematic follow-up on outstanding claims, reducing your AR days and improving cash flow.

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Denial Management

Root-cause analysis and systematic denial resolution with preventive workflows that identify and eliminate recurring denial patterns.

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Prior Authorization

Streamlined prior authorization management to minimize treatment delays, track auth statuses, and ensure timely approvals from payers.

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Provider Credentialing

Complete credentialing and re-credentialing services to ensure your providers are enrolled with all major payers quickly and accurately.

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Virtual Receptionist

Trained front-desk support that answers calls, schedules appointments, and coordinates patient communication in real-time.

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Professional Front Desk Support for Your Clinic β€” 24/7

Enhance patient experience and streamline your front-office operations with our trained virtual receptionists. We act as an extension of your clinic, handling patient communication, appointment scheduling, and administrative coordination β€” all in real-time.

What We Offer
A complete front-office support layer designed to reduce missed calls and keep scheduling moving.
  • βœ“Patient Call Handling: inbound/outbound communication with a professional, patient-friendly approach.
  • βœ“Appointment Scheduling & Calendar Management: scheduling, rescheduling, and confirmations.
  • βœ“Patient Registration & Intake: collect and update demographics, insurance details, and digital intake.
  • βœ“Insurance & Billing Coordination: basic eligibility verification and clear communication of co-pays and coverage.
  • βœ“Follow-ups & Patient Engagement: reminders for missed appointments and next-step scheduling.
  • βœ“Clinic Coordination: real-time updates to in-clinic staff for smooth daily operations.
Key Benefits
  • βœ“Improved patient satisfaction
  • βœ“Reduced missed calls and lost revenue
  • βœ“Lower front-desk staffing costs
  • βœ“Optimized appointment scheduling
  • βœ“HIPAA-compliant data handling
  • βœ“Scalable support as your clinic grows
Why Choose Us
  • βœ“Trained in US healthcare workflows
  • βœ“Excellent English communication (neutral accent)
  • βœ“Experience with dental & medical practice software
  • βœ“Dedicated support aligned with your clinic hours
  • βœ“Integrated with your RCM process for better efficiency
Who Can Benefit
  • βœ“Dental Clinics
  • βœ“Medical Practices
  • βœ“Specialty Clinics
  • βœ“Group Practices
Service Model
  • βœ“Dedicated receptionist model
  • βœ“Shared support model (cost-effective)
  • βœ“US time-zone aligned operations
  • βœ“Custom workflow integration
Add-On Capabilities
  • βœ“Integration with RCM services (billing, AR follow-up)
  • βœ“Appointment reminders via SMS/email
  • βœ“Patient feedback collection
  • βœ“Reporting & performance tracking

Let your front desk run smarter β€” not harder.

Partner with us to deliver a seamless patient experience while improving operational efficiency.

Contact us today to get started

The RCM Partner Healthcare Providers Trust

We combine certified expertise with cutting-edge technology to deliver results that move the needle on your bottom line.

  • βœ“

    Certified RCM Experts

    Our team of AAPC and AHIMA-certified coders and billing specialists bring deep specialty-specific knowledge to every account.

  • βœ“

    AI-Enabled Workflow Automation

    Machine learning models flag potential denials, auto-correct coding errors, and prioritize your AR queue for maximum efficiency.

  • βœ“

    100% HIPAA-Compliant Processes

    SOC 2-certified infrastructure with end-to-end encryption, regular audits, and strict access controls protect your patient data.

  • βœ“

    Transparent Real-Time Reporting

    24/7 dashboard access with KPI tracking, denial analytics, and custom financial reports keep you informed at every step.

  • βœ“

    Cost-Efficient Outsourcing Model

    Reduce overhead by up to 40% compared to in-house billing staff while improving collections and reducing administrative burden.

Our Differentiators
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AI-Powered Denial Prediction
Predictive models flag high-risk claims before submission, reducing denial rates by up to 65%.
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Real-Time Revenue Analytics
Live dashboards tracking collections, AR aging, payer mix, and denial trends with drill-down capabilities.
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Multi-Specialty Expertise
Proven experience across 40+ specialties including cardiology, orthopedics, oncology, and primary care.
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Rapid Onboarding in 2 Weeks
Structured transition process with dedicated project management ensures minimal disruption to your practice.
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Zero-Trust Security Framework
Military-grade data protection with annual HIPAA audits, BAA compliance, and disaster recovery protocols.

Your Revenue Cycle,
Seamlessly Managed

A transparent, step-by-step process from patient arrival to final reimbursement.

01
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Patient Registration

Demographics, insurance capture, and consent forms

02
βœ…

Eligibility Check

Real-time benefits verification & co-pay estimates

03
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Charge Capture

Accurate ICD-10 & CPT coding by certified coders

04
πŸ“€

Claim Submission

Scrubbed, clean claims submitted within 24 hours

05
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AR Management

Proactive follow-up and denial resolution

06
πŸ’°

Payment Posting

ERA reconciliation and patient balance billing

Built on Advanced RCM Technology

We integrate with all major EHR/EMR platforms and leverage AI automation to deliver faster, more accurate results.

  • Seamless EHR/EMR integration (Epic, Cerner, Athena, eCW)
  • AI-powered denial prediction & prevention engine
  • Automated eligibility verification in under 2 seconds
  • Intelligent claim scrubbing with 2,800+ edits
  • RPA-driven payment posting and reconciliation
  • Real-time KPI dashboards and custom reporting
  • HIPAA-compliant cloud infrastructure (AWS GovCloud)
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Epic & Cerner

Deep EHR integration

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AI/ML Engine

Predictive analytics

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RPA Automation

Workflow bots

☁️

Cloud-First

AWS GovCloud

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Live Dashboards

Real-time KPIs

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Zero Trust Security

SOC 2 certified

Stay Ahead in Revenue Cycle

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Denial ManagementMar 10, 2025

Top 10 Strategies to Reduce Claim Denials in 2025

Discover proven techniques that high-performing billing teams use to achieve first-pass rates above 98% and reduce rework costs.

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TechnologyFeb 28, 2025

How AI is Transforming Revenue Cycle Management in Healthcare

Machine learning and RPA are reshaping how healthcare organizations approach billing automation, eligibility verification, and denial prevention.

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ComplianceFeb 15, 2025

ICD-11 Transition: What Healthcare Providers Need to Know Now

A comprehensive guide to preparing your billing and coding workflows for the upcoming ICD-11 transition and its financial implications.

Start Your Free RCM Assessment

Let our experts analyze your current revenue cycle and identify opportunities to increase your collections by up to 30%.

πŸ“§ Reach us directly at info@kiviohealth.com | πŸ“ž +1 (302) 204-4505

βœ‰οΈ
Email
Response within 2 business hours
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Headquarters
Delaware, USA
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Business Hours
Monday – Friday: 8:00 AM – 5:00 PM PST
Free RCM Audit Includes:
  • βœ“ Current denial rate analysis
  • βœ“ AR aging assessment
  • βœ“ Revenue leakage identification
  • βœ“ Technology gap analysis
  • βœ“ Custom optimization roadmap
Request Free Consultation
Complete the form below and our RCM specialists will reach out within 2 business hours.

πŸ”’ Your information is 100% confidential and HIPAA-protected

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